1. “You are falling short.”
Have an open dialogue about what expectations are and where they might be lacking, then brainstorm along with them ways to enhance this skill set going forward. Make it known to your team that you are here to support them and are invested in their future. Being willing to have this conversation openly will go a very long way in enhancing your professional relationship with a direct report if done well.
2. “You are crushing it.”
Shower praise on your rock star employees. For people to continue to evolve, they need feedback. Positive feedback needs to be consistent and tailored to the person’s needs. To do this well, you need to know your team well enough to provide the type of recognition they’d desire.
3. Any conversation that shows vulnerability and opportunity for growth.
Being willing to say you don’t have the answer to every challenge they face or that you’re also frustrated with how a certain process shows your human side to your team. there’s a difference between full disclosure and intentional sharing. Be mindful of that line.